Perfex - Powerful Open Source CRM
By : MSTdev Published on Friday, December 18, 2015,07:03:35 in PHP scripts
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Perfex CRM is complete Customer Relationship Management software that is a great fit for almost any company, freelancer or many other uses. With its clean and modern design, Perfex CRM can help you look more professional to your customers and help improve business performance at the same time. Managing customers is important and Perfex CRM helps in several ways:
Considering purchasing Perfex CRM?Please view our support tab for important notes and considerations
Customers Easily manage your customers and their contacts, create multiple contacts for your customers and set proper permissions. Customers area is fully separated from the admin area. Clients have their own client portal with all financial data from your company presented in clear view. Set customer reminders Never forget anything about your customers.
Invoices Perfex allows you to keep in track your invoices, items and generate reports. Add new currencies, using multiple currencies is allowed by previously setup customer currency. Invoice with different tax based on item.
Recurring Invoices Create recurring invoices that will be regenerated automatically based on your setup for recurring invoice (every X months). You can set recurring starting from 1 month to 12 months.
Recurring Expenses Creating recurring expenses. Set up a recurring expense and the expense will automatically be created after the specified period. The period time could be days, weeks, months or years
Estimates Create estimate within a minute, sent to your customers and wait to accept, add notes for better organization for your next actions, create reminders. Ability to auto convert the estimate to invoice after customer accept.
Proposals Create good looking proposals for leads or customers and increase sales. Receive notification when proposal is accepted/declined and auto sent thank you email to your customer after accepting the proposal. Proposal overdue notice before X days available.
Online Payments Receive payments from Paypal and Stripe in different currencies.
Projects Manage projects and track time spent on project for each staff member. Record project expenses and invoices and bill your clients faster. Professional Gantt Chart included for each project and staff member.
Milestones Create milestones for projects and track time spend based on milestone. Ability to Drag and Drop tasks between milestones.
Leads Leads or potential clients are really important part to any company. Every company trying everyday to get new leads. Very offen happend some potential client to call and ask for specific service that you company serve and then sometimes this is fogotten. With Perfex CRM you will never forget your potential clients and you will be able to manage all of them in one place. Keep track of leads in one place and easily follow their progress. Ability to auto import leads from email, add notes, create proposals. Organize your leads in stages and change stages easily with drag and drop.. Ability to auto import leads from emails and import leads from .CSV file included.
Contracts You can add new contracts based on your clients. Adding contracts is very simple, you can set start date and end date and have clear view of all your company contracts in one place. You wont need anymore to search in your desk documents. Create PDF contracts and send to your customers from Perfex CRM. Contract overdue reminders available.
Tickets Great support ticket system with autoresponse. Private ticket staff notes, ticket assignments, attachments, predefined ticket replies, insert knowledge base link, ticket priorities, ticket statuses.
Departments Assign your staff to specific departments and ability to auto import tickets by department email.
Custom Fields Custom fields can store extra information for customers, leads, tickets, invoices, comapany, estimates and more.
Staff Reminders Setup staff reminders for staff member with ability to notify by email and built-in. Reminders are available for important features.
Theme Styling without coding Style the CRM to your company branding with the powerful theme styling feature. To fit best for your needs create custom.css and add your own styles.
Events Create private or public events. Receive notification when an event is coming built-in and email.
Easily re-organize admin menu You can re-organize admin main menu and the setup menu from in few seconds, you need only to login in your admin area. No coding is required. Add/Remove icons to fit for your needs.
Email Templates Setup predefined email templates from text editor. Merge fields available.
Staff Roles & Permissions You can give staff a specific permissions what can do or cant do. Role permissions can be overided for each staff.
Goals Tracking Setup goals and tracking achievements. Use the Goals Tracking feature to keep sales goals in mind.
Personal todo items Every staff member can have their own personal todo dashboard.
Staff Manage all your staff members from one place.
Company Newsfeed Share great company events, upload documents, easy employees communications.
Staff Tasks Assign task to multiple employees, add task followers, task comments allowed, task attachments. Link tasks to many Perfex CRM features and stay organized.
Recurring Tasks Create tasks that will be auto created for a given time.
Surveys Create surveys with one click. Send to staff,leads, clients or manually created mail lists. Increase customer retention via built-in Surveys.
Reports by customer
Custom date picker
Knowledge base articles (Track if your article is usefull to clients, improve text based on votes)
Knowledge Base Add knowledge base articles from text editor. “Did you find this article useful?” vote included in clients area.
Media Library Upload files in media library. Each staff member that is not admin have their own folder for uploading files.
Auto Backup Database Setup auto backup database each X days to prevent losing your important data.
Sensitive data is encrypted Perfex CRM encrypts all sensitive data in the database with unique encryption key. Encryption performed on email passwords, api keys, api passwords etc..
Server Side Datatables Perfex CRM is using serverside datatables to perfectly handle large databases.
Responsive Perfex is fully responsive. You can easily access your data from mobile or tablet.
Google reCaptcha Google reCaptcha available for admin login, customer login and customer register area.
Action Hooks To prevent editing the core files we created action hooks for some important functionalities. Send us an email if you want we to include another action hook based on your needs.
Activity Log Track all staff activity. Adding new items, creating, deleting.
IMAP Extension – not recomended godaddy as email provider
Download this file to check required extensions directly in your server.
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